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Check-in
20Mar2026Select date
Check-out
21Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
-
Close to the beach
Very good
7.1
6.8
/10
3.0
3.2
/5

Location

Tukan Hotel Playa del Carmen is strategically situated on Quinta Avenida, just a block from the beach. This location grants guests easy access to popular attractions, beach clubs, restaurants, and nightlife. The hotel's proximity to these amenities enables a convenient and enriching experience in the Riviera Maya.

Rooms

The hotel offers 145 rooms, including deluxe accommodations designed for comfort. Guest rooms feature air conditioning, private bathrooms, and balconies or terraces with views of the surrounding tropical landscape. Families can opt for spacious two-bedroom suites that provide ample room for up to four guests.

Dining

La Ceiba Buffet Restaurant serves breakfast, lunch, and dinner with a variety of traditional Mexican dishes and international options. Guests can enjoy meals in the air-conditioned indoor area or opt for outdoor seating to appreciate the pleasant weather. The restaurant's offerings cater to different tastes, making every dining experience satisfying.

Wellness

Tukan Hotel Playa del Carmen features two swimming pools and a jacuzzi for relaxation. The pool area is equipped with sun loungers and garden spaces, designed for unwinding after a day of exploring. The hotel also offers a gym for guests wishing to maintain their fitness routines.

Family-Friendly Amenities

The hotel prioritizes families with spacious rooms and child-friendly dining options at La Ceiba Buffet Restaurant. Children can enjoy the pools while parents unwind nearby. The hotel's central location provides easy access to family-oriented attractions in Playa del Carmen.

Highlights

Location: Quinta Avenida, just a block from the beach

Rooms: 145 rooms with air conditioning and balconies

Dining: La Ceiba Buffet Restaurant with international dishes

Wellness: Two swimming pools and a jacuzzi

Must-do experiences

  • Visit the Frida Kahlo Museum for an inspiring artistic journey.
  • Taste the authentic cochinita pibil at El Fogón on 30th Avenue.
  • Wander through the bustling shops at Calle 5 for unique souvenirs.
  • Explore the cenote at Casa Cenote for a magical swim in nature.
  • Join a cooking class to learn how to make traditional ceviche.
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Básica Tukan Edificio exterior
2 persons
220 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Tukan Tower
2 persons
230 sq. feet 
1 King-size bed
Shower
Balcony
Standard Double Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Balcony
Family Suite
2 persons
240 sq. feet 
2 Double beds
Shower
Balcony
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Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Very good
7.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Shallow end

Room features

  • Air conditioning
  • Patio
  • Terrace

Media

  • Flat-screen TV
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Dining Onsite

At Tukan Hotel Playa Del Carmen, dining options embrace a fusion of international flavors in inviting settings. Guests can relish a vibrant buffet experience, outdoor terraces, and a bar, all thoughtfully designed to enhance relaxation and enjoyment throughout the day.
Tukan Hotel Playa Del Carmen Restaurant photo
Tukan Hotel Playa Del Carmen Restaurant photo
Tukan Hotel Playa Del Carmen Restaurant photo

La Ceiba Buffet & Bar

International buffet with Mexican influences
Ambiance
Family-friendly indoor dining area with air conditioning and a charming terrace under the open sky
Key Offerings
A buffet featuring traditional Mexican cuisine, daily grilled specials, and gourmet coffee options, perfect for breakfast, lunch, and dinner gatherings
Reservation
Not needed
Open for breakfast, lunch, and dinner; specific hours may vary

Hotel Location

5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
Map view
5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1100 ft
Mall
Quinta Alegria Shopping Mall
700 ft
Museum
3D Museum of Wonders
600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Night club
Coco Bongo
1000 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
100 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
400 ft
Beach
Playacar
600 ft
Gallery
Riviera Art Gallery
700 ft
Gallery
La Galeria de Playa Art Gallery
1500 ft
Aquarium
Aquarium Beach
400 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1500 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
600 ft
Shopping Area
Plaza Las Americas
700 ft
Night club
Mandala Playa del Carmen
800 ft
Night club
Salon Salsanera
800 ft
Casino
Grand Riviera Casino
1300 ft
Night club
Blue Parrot
900 ft
Restaurants
Aldo"s Gelato
300 ft
5a Av. Es Calle 16 Corner Calle 16
Los Tulipanes Restaurante
100 ft
Esquina 5ta Av entre 14 Norte y
Aldea Corazon
300 ft
5a. Avenida Col. Centro
Los Aguachiles Calle 34
700 ft
Avenue 25 Calle 34
Madre Tierra
300 ft
Quinta Avenida esp. calle 14 Nte
Po Thai Restaurant
400 ft
North Avenue 10 Down Town Between 14 and 14 Bis
Somos Pepper
500 ft
Calle 16 Corner with 1 Avenida Norte
La Parilla de Manolo
500 ft
8th Street between 15th and 20th Avenue
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Haagen Dazs
500 ft
5th Avenue Plaza Comercial La Nueva Quinta
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
3D Museum of Wonders
3D Museum of Wonders
2 minutes walking
An immersive museum featuring interactive 3D art, perfect for photo opportunities and family fun.
Kool Beach Club
Kool Beach Club
11 minutes walking
A lively beach club with sunbeds, drinks, and entertainment options, ideal for a fun day by the sea.
Quinta Avenida
Quinta Avenida
4 minutes walking
The bustling main street lined with shops, cafes, and street performers, embodying the vibrancy of Playa del Carmen.
Mamita's Beach Club
Mamita's Beach Club
16 minutes walking
A popular beach destination with music, great food, and beachside loungers, known for its lively atmosphere.
Cenote Carwash
7 minutes drive
A thrilling cenote with stunning natural pools where you can swim and snorkel, perfect for adventure lovers.
Yoga at the Beach
11 minutes walking
Relaxing yoga sessions held on the beach, offering stunning sunrise views, great for rejuvenating your spirit.
Aldo's Gelato
1 minute walking
Known for its wide selection of artisanal gelato flavors, this charming spot is a must-visit for dessert lovers.
Los Aguachiles Calle 34
Los Aguachiles Calle 34
3 minutes walking
A casual spot specializing in fresh ceviche and tacos, known for its vibrant flavors and laid-back atmosphere.
Coco Bongo
Coco Bongo
4 minutes walking
An exciting nightlife venue featuring live performances, music, and acrobatics, perfect for a fun night out.
La Sirena's Fine Mexican Handcrafts
La Sirena's Fine Mexican Handcrafts
10 minutes walking
A vibrant marketplace where you can explore local crafts and enjoy live music, an entertaining stop for all ages.
Transportation Tips
City Centre
Playa del Carmen5 min  ·  1400 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)23 min  ·  1.2 mi
Cozumel International Airport (CZM)53 min  ·  21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 270 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
121
Former name
El Tukan

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 359 verified reviews
7.1/10
Very good
64%
Recommend
Breakfast
5.0/10
Cleanliness
7.5/10
Comfort
7.6/10
Facilities
7.3/10
Free Wi-Fi
8.4/10
Location
9.2/10
Paid Wi-Fi
6.0/10
Staff
7.9/10
Value for money
7.7/10
Pros
Great location
Cleanliness
Safe in room
Good food
Alcoholic drinks
Cons
Deferred maintenance
Loud music
Hard beds
Guest reviews
based on 1502 reviews
3/5
based on 653 reviews
7.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Tukan Hotel Playa Del Carmen
Is the atmosphere at Tukan Hotel generally calm and peaceful for guests looking to relax?
18 January 2024
The hotel is known for its peaceful ambiance, making it a suitable choice for guests seeking relaxation.
If I choose to stay at Tukan Hotel, will I have complimentary access to the Kool Beach Club?
25 February 2024
Access to the Kool Beach Club comes at a special rate for hotel guests, with variances depending on the location of the sunbed. The payment is refundable in consumptions.
Are there special packages that include an all-inclusive meal plan offered by the hotel?
7 March 2024
Tukan Hotel does offer an all-inclusive option that includes accommodation and buffet meals throughout the day.
Is there parking available at Tukan Hotel for guests traveling by car?
14 April 2024
Free parking is available for guests but is subject to availability.
Can I bring my two well-behaved cats to Tukan Hotel during my stay?
20 April 2024
The hotel allows dogs, but it's recommended to confirm with the hotel regarding cat policies.
Do the rooms at Tukan Hotel come equipped with mini fridges or kitchens?
12 May 2024
The availability of mini fridges in the rooms is subject to availability upon check-in.
Are there dining options available on-site, and if so, are they currently open?
28 June 2024
Currently, the La Ceiba Restaurant is operational, offering meal services to guests.
What types of food options are available during my stay at Tukan Hotel?
5 July 2024
Guests can opt for a buffet-style meal plan which includes breakfast, lunch, and dinner.
Is it possible to request a room on a lower floor for accessibility purposes?
21 August 2024
Requests for specific room locations are accepted and will be accommodated based on availability.
How far is Tukan Hotel from the main attractions and beaches in Playa del Carmen?
3 September 2024
The hotel is conveniently located just a short distance from the best beach clubs, restaurants, and attractions in the area.

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